Address zones in X-Cart serve to configure and apply tax and shipping rules based on the customer’s geographic location.

When creating address zones to configure taxes, make sure the zones DO NOT overlap as this may affect the correct tax rates calculation at checkout.

To create an address zone:

  1. In your store’s Admin area, go to Store setup > Countries, States and Zones and proceed to the Zones tab. This opens the Zones page where you can create and manage your address zones: 541-zones-page.png

  2. Click the Create zone button. this adds a new blank line in the zone list: 541-zones-create-zone.png

  3. Use the blank line to specify the name of a destination zone you will be creating; then click the Save changes button at the bottom of the page: 541-zones-create-zone.png

    The new zone will be added to the list.

  4. To configure the zone details, click the Edit button opposite the zone name. 541-zones-edit.png

  5. A page with the zone details will be displayed: 541-zonez-edit-details-page.png Adjust the zone details as needed. 

    • If necessary, edit the name of the zone in the Zone name field. 

    • Use the sections CountriesStates, City masks and Zip/postal code masks to specify the regions/territories that belong to the zone being edited.

      It is not necessary to use all of the fields to configure a zone. You can use only one type of identifier to assign locations to the zone.

      • The field Countries allows you to narrow a zone to a specific country or a list of countries. To add a country to the list start entering its name in the respective field and you will be prompted with a list of suitable units.

      • The field States allows you to narrow a zone to a number of states fron a particular country. To add a state to the list start entering its name in the respective field and you will be prompted with a list of suitable units.

        If no states are defined in the field States and a country is defined in the field Countries, X-Cart includes in the zone all the states defined for this particular country on the states page.

      • The field City masks allows you to narrow a zone to a list of particular cities and/or locations.

      • The field Zip/postal masks allows you to narrow a zone to a list of zip/postal codes (or zip/postal code masks).  

        Zip/postal code masks help you specify zip/postal code ranges. You simply replace any number of digits with the “%” symbol. For example, “1001%” corresponds to all the zip/postal codes in the “10010 - 10019” range, “102%” - to all the zip/postal codes in the “10200 - 10299” range.

        Please be sure to place each zip/postal code mask entry or full zip/postal code on a separate line like so:

        1001%

        102%

  6. Once you are done configuring the zone, click the Save changes button at the bottom of the page to save the changes. The zone details will be saved.