Admin Area Overview
page last edited on 27 June 2019
When you log in to your X-Cart store Admin area, the first thing that you see is the Admin area Home page:
X-Cart Admin Home page shows information about orders awaiting processing, bestseller products and products with low stock, as well as your store’s recent sales stats and X-Cart community news. Right after the software installation, the Admin Home page also provides the X-Cart Quickstart Onboarding Wizard that aims to help a store admin with the initial store setup.
Attention the users of X-Cart Cloud, the Quickstart Onboarding Wizard has a different interface in this software version. For more info, see X-Cart Cloud Onboarding Wizard.
To return to the Home page from any other page of the Admin area, click on the store logo icon in the left-hand side of the header panel.
- Admin Header
- Sidebar Menu
- Info Dashboard
- Stats and News Block
The Admin area header shows the version of the X-Cart software being used and includes some tools for quick navigation and search through the store, as well as a tool to open or close the storefront for customers. These are accessible from any page of the store Admin area. In addition to that, the header shows the store’s low-stock alerts, software update alerts and App Store notifications. It also gives access to the admin user profile and the X-Cart Knowledge Base (also known as the X-Cart manual, or X-Cart user docs) which can be of help for store setup and management.
Notifications of products running out of stock, as well as notifications of available X-Cart software updates and new addons available in the App Store can all be seen in the Admin area header.
When a new alert comes up, the corresponding icon in the header is highlighed with an orange circle at the top. To see the notification, one needs to click on the icon and expand the menu.
Navigation and Search Tools
The Admin area header can also be used for quick navigation and search throughout the store.
The navigation menu in the header allows a store admin to add a new product, category, user or discount coupon in about one click from any page of the Admin area. All they need to do is expand the quick navigation menu and click on the respective icon.
The search bar in the header allows you to quick-search through the products, users and orders from any page of the Admin area. Just choose from the dropdown box the type of data through which you would like to search and type your search request in the search bar.
A store admin can access the storefront and open/close it for customers in one click directly from the header of the Admin area.
The toggle switch to open or close the storefront for customers can be found in the right-hand side of the Admin header. Next to the switch, an admin link for access to the storefront is provided. While the storefront is open for customers, the link says “View storefront” and is green in color. While the storefront is closed, it says “Storefront is closed” and appears red.
Note that an admin can use the link to access the storefront regardless of whether its current state is open or closed. The storefront will be opened in a new browser tab, and for the admin it will appear as open/working in any case, even after it has been set to the closed state with the toggle switch in the Admin area header. That is due to the fact that for an admin accessing the storefront via the admin link a special storefront activation ShopKey is used. The ShopKey enables the store’s admin users to check the storefront operation while the store is closed for customers. To be able see the storefront in exactly the way it looks to customers, a store admin will need to log out of their account or open the storefront in an incognito window of the web browser.
Admin Account and Help Docs
To edit your personal admin account information, open the dropdown menu under the Admin icon in the right-hand side of the header and select ‘My profile’.
From the same dropdown menu, a store admin can access the X-Cart Knowledge Base and Dev Docs, suggest an idea on the software improvement, report a software bug or contact X-Cart using the ‘Contact Us’ form at www.x-cart.com.
All the tools you need to manage your store are available in the main Admin menu in the sidebar to the left.
Attention the users of X-Cart Cloud, some features are inaccessible in the sidebar menu of your store Admin area due to the version limitations.
This menu includes the following sections:
Orders (Has limited access in X-Cart Cloud): This section provides all the necessary tools required for order management and processing.
For more info, see the section Orders of the X-Cart Knowledge Base.
Catalog (Has limited access in X-Cart Cloud): This section provides all the required tools for the catalog management as well as the tools for data import and export.
Users : This section provides all the necessary tools for the management of user accounts.
For more info, see the section Users of the X-Cart Knowledge Base.
Discounts : This section provides all the necessary tools to promote the goods you are selling, including volume discounts and coupons.
For more info, see the section Business Promotion of the X-Cart Knowledge Base.
Content : This section provides all the required tools to manage the storefront navigation and content.
Sales Channels (Marketing in X-Cart 5.4.x and later): This section provides access to software integrations like MailChimp, eBay, Facebook Ads & Instagram Ads, Google product feed and many others that can help you with the store promotion in different sales channels.
For more info, see the section Sales Channels of the X-Cart Knowledge Base.
My addons : This section provides access to the X-Cart App Store and the list of addons installed in your store.
Instructions for addon installation and activation can be found in the section Managing Addons of the X-Cart Knowledge Base.
We also have user manuals for some of the most popular X-Cart addons; they can be found in the section Addons.
Look & Feel (Has limited access in X-Cart Cloud): This section provides tools required to set up and maintain the storefront.
For more info, see the section Look and Feel of the X-Cart Knowledge Base.
Store setup : This section provides tools to adjust every aspect of your store configuration. Here you can specify the store locale and business info, specify the type of checkout you would like to enable for shoppers, set up the address zones, taxes, payment and shipping methods, manage the email notifications that may be sent to users, adjust the store SEO settings, translate your store into other languages and so on.
For more info, see the following sections of the X-Cart Knowledge Base:
System tools (Has limited access in X-Cart Cloud): This section provides some tools for the advanced Admin area management. Use it when you need to back up your store, check the system logs and current environment description, clear the data cache, configure HTTPS settings or perfrom consistency and integrity checks.
The Info Dashboard on the Admin Home page provides information about your customers’ orders awaiting processing, products with low stock and products that sell best (bestsellers).
The ‘Orders awaiting processing’ board provides information on the latest five orders placed in the store (see more info on the orders awaiting processing here). You can proceed to the details of any of these orders by clicking on its order number.
Similarly, the ‘Low inventory products’ board shows the latest five products with the lowest inventory level. You can proceed to the details of any of these products by clicking on the product name.
The ‘Bestsellers’ board shows the products that have been sold the most. You can use this board to get a list of all-time bestsellers, or limit the range to a certain time period. Also, it is possible to get bestseller statistics on either all the products (both in stock and sold out) or just the products currently in stock.
Stats and News Block
The Stats and News block of the Admin Home page displays the store sale stats for the last 48 hours and the recent news from the X-Cart community.
Concierge is the last but not least of the tools in your store Admin area, and it is aimed to help you to reach out to the X-Cart Customer Care any time you need help with your store setup and maintenance.
The tool is available on every page of your store Admin area. To use it, simply click on the ‘Concierge’ icon, complete the fields and submit your question to a Customer Care agent. Our help chat is available 24/7.
If you do not need this tool in your store Admin area, you can remove it at any time by disabling the “Concierge” addon in the My Addons section:
Help make this document better
This guide, as well as the rest of our docs, are open-source and available on GitHub.