It is possible to specify your company’s identity and contact information so your customers know who to contact if they need more information about your products or services or need help with their order. This can be done via the Identity and Company address sections of your store’s Contact information page (Store setup > Contact information):

contact-info.png

Your full contact information (company name, website address, street address, phone and fax numbers) will be included into your customers’ invoices like so:  

xc5_company_identity_contact_info_on_invoice.png

If you configure your store to provide shipping cost calculation for buyers, the address you enter in the Company address section of the Contact information page will be used as the location from which your goods are shipped.

Such details as your company name, phone number, fax number and website address will be included into email notifications sent to customers.

Company name and year in which the store opened will be used in the copyright notice in the website footer:

xc5_company_name_in_footer1.png

The Contacts sections of the Contact information page can be used to set the email addresses for the email notifications your store is going to send to users. xc5_notif_contacts_section.png

More information on your store’s email notifications is available in the section Email notifications: setup and maintenance of this manual. Instructions for using the Contacts sections of the Contact information page can be found in the section Specifying your ‘Contacts’ email addresses.

Related pages: