Abandoned Cart Reminder
page last edited on 18 October 2016
The Abandoned Cart Reminder addon for X-Cart 5 is a shopping cart abandonment solution that allows you to follow up with shoppers who had items in their cart, but left without completing checkout, and, possibly, to convert their abandoned carts to sales.
The addon collects the shopping cart contents of customers who abandoned their carts and allows you to remind them about the unfinished order via an e-mail message. Since communication with abandoned cart owners is done via email, you need to have their email addresses, which means the addon only works for carts that were abandoned by customers who were logged in to their account while adding items to their cart or abandoned checkout after completing at least the first section - including the e-mail field - of the checkout page.
Depending on your needs, you can automate the process of sending abandoned cart reminder messages or choose to send your messages manually.
When used with the addon Coupons, the addon Abandoned Cart Reminder allows you to include discount coupons into the abandoned cart e-mails sent to customers.
The addon is also capable of gathering cart recovery statistics allowing you to evaluate which of your cart abandonment email campaigns have been successful.
In this section:
- Abandoned Cart Reminder Addon System Requirements and Installation
- How Abandoned Cart Reminder Works
- Getting Started with Abandoned Cart Reminder
- Configuring the Abandoned Cart Reminder Addon
- Managing Reminders
- Managing Abandoned Carts and Sending Reminders
- Viewing Cart Recovery Statistics
- Abandoned Cart Reminder FAQ
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