Backorder / Preorder
page last edited on 25 October 2018
The addon Backorder/Preorder enables you to allow your customers to order products that are not in stock at the moment.
To install the addon, follow the steps described in Installing Addons from the Marketplace.
Once the addon has been installed, you will find a new option in the Prices & Inventory section of the product details page - the option to enable backordering for products: More info on the editing of product details is available here.
If the Available for backorder option is enabled, the store admin can specify the backorder promo that the customers will see for this product and, if applicable, can set the maximun number of items for backorder:
The text of a backorder promo will be displayed in product lists and on the product page when the product is out of stock. It is also possible to insert the number of units available for backordering in the text by using the %number% placeholder where %number% will be automatically subsctituted by the maximum backorder quantity specified.
A backorder option for products can be added on a per product basis by enabling the Available for backorder option on the product details page or for more than one product at a time by importing the required field values.
The fields should be added to a products.csv file, e.g.:
For a detailed fields description please refer to CSV import: Products.
All backordered products are recorded in the Backordered products section in the admin area (Orders -> Backordered products) where a store admin can trace the required amount:
Also all orders with the backordered products get a special fulfilment status - Back-ordered (Orders -> Orders list) so that a store admin can differentiate such orders and give them his particular attention:
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