The addon Multi-vendor enables its own set of email notifications in X-Cart. The store administrator should check and adjust these notifications in the Email notifications section (Store setup > Email notifications). More infornation on the management of X-Cart store notifications is available in the section eMail Notifications: Set Up and Maintenance.

The notifications pertaining to Multi-vendor include the following:

  • Notifications related to the management of vendor accounts:

    • Vendor account created: This notification is sent when a new vendor account is created.

    • Vendor account approved: This notification is sent after a new vendor account is approved by the store administrator.

    • Vendor account rejected: This notification is sent after a new vendor account is rejected by the store administrator.

  • Order related notifications for vendors:

    • Order changed with advanced order management (for vendor): This message is sent to notify the vendor of any changes made to their order by an administrator using the advanced order management feature.

    • Order canceled (for vendor): This notification is sent to the vendor when an order gets the status Canceled.

    • Order changed (for vendor): This notification is sent to the vendor when the status of an order is updated - in the event that no other type of notification is sent.

    • Order created (for vendor): This notification is sent to the vendor when a new order is created (Disabled by default).

    • Order failed (for vendor): This notification is sent to both the administrator and customer when an order gets the status Declined.

    • Order processed (for vendor): This notification is sent to the vendor when an order gets the status Paid.

    • Customer has rated the order (for vendor): This notification is sent to the vendor when a customer rates the order of this vendor

  • Payout request related notifications:

    • Vendor request for payment: This message is used to notify the administrator when a vendor submits a payout request.

    • Vendor request has been processed: This message notifies the vendor who has submitted a payout request as to whether their payout request has been approved or declined by the administrator.

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