Managing vendor profile information as a vendor
page last edited on 28 December 2016
A vendor user can access the general information about their account and edit their account email address and password via the Account details section. This section can be accessed using one of the following methods:
By clicking on the user icon in the header of the store’s back end and selecting My profile:
By clicking My account and selecting Account details:
A vendor can specify their name and address(es) in the Address book section (My account>Account details, Address book tab):
Note that this section is intended for the personal address(es) of the seller; this information will not be shared with the buyers. The address that will be used to calculate the cost of shipping from the vendor’s warehouse to the buyer in the “Vendors as separate shops” multivendor mode should be specified in the Company address section (My account > Company address).
A vendor should provide general information about their business in the Company details section:
- Company name: Name by which store visitors will identify the vendor.
- CleanURL: Human readable and SEO friendly web address for the vendor profile page in the Customer area.
- Image: Vendor image.
- Location: Vendor location.
- Description: Vendor description for the vendor profile page.
A vendor should specify their company address. The vendor company address may be specified during vendor registration or entered directly in the Company address section of the Vendor area (My account > Company address). In the “Vendors as separate shops” multivendor mode, this address is used to calculate the cost of shipping from the vendor’s warehouse to the buyer.
A vendor can view and manage the financial information regarding their account via the Financial details section (My account > Financial details):
Here the vendor can see the size of commissions set by the storefront operator for their account.
Also, the vendor can use this section to specify an account that they wish to use to accept money from the sales through the multivendor marketplace. This can be either a PayPal account or a bank account. If the store uses PayPal Adaptive payments, specifying a PayPal account in the vendor’s financial info will allow the vendor to be paid automatically on each sale made through the store. The details of the vendor’s bank account are not used by X-Cart, but they are visible to the store owner/storefront operator (represented by the account of the store administrator) who can use these details to transfer the funds they owe to the vendor using means outside X-Cart.
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