page last edited on 30 September 2016
Order processing is one of the main and important activities in ecommerce business.
All orders placed by customers in your X-Cart based store appear in the Orders list (Orders -> Order list section) in the admin area. Here the order processing starts.
X-Cart also allows creating orders manually from the admin area if required. See “Operate as a user” feature description for more details.
Before you proceed to orders processing you need to know the system of order and payment statuses:
When an order is processed you need to ship it and manage further as you may need to add notes, tracking number, process refunds or follow up with the customer.
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