Order processing is one of the main and important activities in ecommerce business.

All orders placed by customers in your X-Cart based store appear in the Orders list (Orders -> Order list section) in the admin area. Here the order processing starts.

X-Cart also allows creating orders manually from the admin area if required. See “Operate as a user” feature description for more details.

Before you proceed to orders processing you need to know the system of order and payment statuses:

When an order is processed you need to ship it and manage further as you may need to add notes, tracking number, process refunds or follow up with the customer.