page last edited on 15 May 2018
It’s not a secret that accurate customer care, offering an easy and convenient way to reach the store owner and the vendors selling in the store, gives customers confidence in your business and cheers them to spend more. X-Cart has a special instrument to make communication between customers and store owners and vendors fast and handy.
The Messages module allows both a customer and a seller to start a conversation related to the order right on the order details page, and well-thought notification system won’t leave any message unread. Messaging related to orders is available in all paid editions (X-Cart Business, X-Cart Multivendor, X-Cart Ultimate).
If you have Multi-vendor functionality enabled, the Messages addon also allows your buyers to start messaging with sellers before they make a purchase. They can initiate the conversations right on the sellers’ pages in the storefront.
In this section:
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